Please read the following terms and conditions carefully.

By clicking on "I accept" and being able to access and use our products as a condition of receiving the service, you acknowledge that you have read and agree to be bound by the following terms and conditions and that if you are not eligible or do not agree to the terms, you will be deemed not to have permission to use the service and will not be granted support for the features and services.

This Terms of Service is made to explain our Privacy Policy and reflect changes required by the European General Data Protection Regulation (European union) , the Privacy Act 1988 (Australia), Privacy Act 1974 (American) and other countries or Economic communities’ privacy Act, and it aims to offer you better experiences while using the product and other services.

1. The services we provide

(1) Account registration

You can register your own application account through the App, which allows you to link the product to your information.

(2) Data viewing

After account registration, the product is connected to the internet through the APP, you can view the real-time operation and interval history of the product at any time through the internet on the APP, as well as the fault warning information provided when a fault occurs.

(3) Data logging

After connecting the product to the internet through the APP, the system will upload the operation data of the product in real time and the information record will be valid for three months as a basis for overhauling and handling of daily product problems.

(4) Free use

The APP we provide for you is free of charge on the Mall, and no fees will be charged to you for subsequent data upload and retention. We reserve the right to restrict all use for each account, but we will take necessary measures for the existence of abuse, damage, etc. without prior notice.

2. Our Data Policy

(1) Data Collection

All product data is recorded on the premise that the product has been made accessible to the internet through the APP. The data we collect is all real-time working status data generated during the operation of the product, without any control modifications, and is collected and stored in the most authentic records.

(2) Information provision

As the basis for daily product problem overhaul processing, we will store the product working data in the cloud for 3 months, the collected data situation can be directly viewed through the APP

(3) Information logging

In order to provide you with the above services and to fulfil our legal obligations under these Terms of Service, we will record and retain your information for as long as you use our products and services for your own legal and or commercial purposes. Any access to the Internet through your authorised products will be deemed to be your willingness to comply with our terms.

(4) Information security

User registration information is only used to confirm uniqueness and to bind the product to the user, no other information including name, email, contact details etc. will be obtained from you and we will only retain your information for as long as is necessary for the purposes stated in these terms and for as long as is required by law and regulation. We use a variety of security technologies and procedures to protect against the loss, misuse, unauthorised access or disclosure of information. However, please understand that, due to the limitations of technology and the potential for malicious means, it is not always possible to guarantee 100% security of information in the Internet industry, even with all efforts to enhance security measures. You should be aware that the systems and communication networks you use to access our services may be subject to problems due to factors outside our control.

a. In compliance with the General Data Protection Regulation (GDPR), the Privacy Act 1988 (Australia), the Privacy Act 1974 (USA) and the privacy laws of other countries or economic communities, we will promptly notify you of the following: basic information about the security incident and its likely impact, the measures we have taken or will take to address it, advice on how to prevent and mitigate the risk and related recommendations for remedial measures. We will keep you informed of events by email, letter, telephone or push notifications. If it is difficult to contact each user, we will make an official announcement in a reasonably effective manner.

b. At the same time, we will report security incidents relating to users to official regulatory bodies.

c. If our platform and/or services cease to operate, we will take reasonable steps to ensure the security of your information.

d. If we need to use your information for a purpose not mentioned above or beyond what is directly reasonable, we will notify you and seek your consent before taking action.

3. Your rights

(1) Amendments

You have the right to amend or update your personal registration information at any time.

(2) Deletion

You have the right to request that we delete your personal data and we must act immediately if one of the following conditions is met.

a. The personal data is no longer required for the purposes for which it was collected and processed.

b. The personal data has been processed illegally.

c. The personal data must be deleted in order to comply with our legal obligations under the laws of the EU or its Member States.

(3) Upgrades

In order for you to be able to use our products and services better, we will push the upgrade firmware of our products to you as appropriate, you can confirm whether to upgrade on the APP side by yourself

4. Your commitments

(1) You hereby agree that we may process your personal data in order to provide you with the services described above, and you also reserve the right to withdraw your agreement at any time. This recall shall not affect the effectiveness of the data processing before the recall.

If you do not agree to these terms or withdraw your consent at any time, we have the right to terminate these Terms of Service.

(2) You agree that we may disclose your personal data to device manufacturer and installer, at our sole discretion, for assisting them to provide better service to you.

(3) You agree that you will not engage in any behavior that may interfere with proper functioning of our system and will not take any action that may undermine your data security according to our understandings.

(4) You acknowledge and agree that you have the full right (without limitation) to disclose and or provide your personal information and we will release you from any liability, claims and actions that you may have, provided that your data is used correctly in accordance with these Terms of Service.

(5) You acknowledge and agree that some information you provided will be transferred to, stored and processed in the country where we, our affiliates, or our sub-contractors reserve facilities for the Services. This may be subjected to a different jurisdiction from the country where you reside.

(6) You acknowledge and agree that any oversea data transfer or processing is necessary and always under your consent. You also agree us to process your information on your behalf, pertaining to the Terms of Services, and you request us to transfer such Information to any Country, and to store and process such Information against the Terms of Services.

(7) You acknowledge and agree that we have the right, in our sole discretion, to remove, modify or refuse any content that you submit, post or display on our products and services where we believe that such content is unlawful, violates the Terms, or may incur any liability that we or our affiliates would incur.

5. Force Majeure

Unless otherwise stated in the terms and conditions of the relevant Services, under no circumstances, we shall be held liable for any delay or failure or disruption of the content or the Services that is resulted directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including but not limited to, Internet failures, computer viruses, cyber-attacks, failure of telecommunications or any other equipment, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of any third parties.

6. Applicable Law and Dispute Resolution

If certain provisions of this Agreement are inapplicable for any reason, the other provisions of this Agreement will continue to apply and the inapplicable provisions will be modified so that they are legally applicable.

These Terms shall be governed by the laws of the People's Republic of China, notwithstanding any conflict of laws provisions. The parties bound by these terms and conditions hereby submit any dispute to the jurisdiction of the courts of Xi'an, China.

7. Complaints

In the event that you would wish to make a complaint about how we process your personal information, please contact our Data Protection Officer.

8. Notification of changes

We may amend this disclaimer and the TOS from time to time and such amendments form part of this disclaimer and the TOS. If such amendments result in a material reduction of your rights under this disclaimer and the TOS, we will notify you by prominently displaying the amendments on our home page or by sending you an email or otherwise before the amendments take effect. In such event, by continuing to use our services, you agree to be bound by this disclaimer and the TOS as amended.